FAQs

Answers to these frequently asked questions are intended to provide brief information relevant to your child's health and how our practice is run. If you would like to speak with us regarding any of these topics, do not hesitate to call us.

Frequently Asked Questions

  • Are you accepting new patients?

    Yes, we always welcome new patients to our practice! Please see the list of insurances that we accept. 


    To help us better serve you, we ask that you have your prior doctors office fax your medical records to our office. Thank you and welcome aboard!

  • What days are you open?

    Our office is open Monday through Friday and Saturday is for sick appointments only.

  • How do I make an appointment?

    The best way to schedule an appointment at Bright Pediatrics is by calling our office, especially if you need a same-day sick visit or have an urgent concern. For less urgent appointments, such as routine check-ups or follow-ups, you can also use our convenient patient portal to schedule online.


    Please remember to arrive 10–15 minutes early for your appointment to complete any necessary paperwork or update your information. If you need to cancel, kindly call us or send a message through the portal as soon as possible.


    We’re here to ensure your visit is smooth and stress-free!

  • Do you accept my health insurance?

    Please refer to our insurance page to review a list of accepted insurance providers.

  • How do we contact the after hours doctor?

    We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.


    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

  • What is a Pediatrician?

    A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.


    Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

  • May I request a specific Pediatrician for my visit?

    Every effort is made to arrange your child's well care and follow up visits with the physician of your choice. When your child is ill, he or she may see any one of our physicians.

  • How often does my child need to be seen in the office?

    Our routine health maintenance visit schedule follows the American Academy of Pediatrics vaccine guideline for children.

  • Why does my child need to receive vaccinations?

    Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 


    If you're apprehensive about vaccinations, please do not hesitate to contact our office.

  • What immunizations will my child receive?

    To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). Please discuss your immunization questions and concerns with any of our pediatricians.

  • When will I receive lab or test results?

    You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them.

  • How do I obtain a prescription refill?

    Please call our office and follow the prompts for our prescription refill line. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances are refilled Monday through Friday only.

  • Does your practice support breastfeeding mothers?

    Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.


    Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced nursing staff.

  • Can I meet my pediatrician before my baby is born?

    Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parent's page for more information.

  • I just gave birth. When should I schedule my baby's first doctor visit?

    We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.